Personal Information Protection and Privacy
a) What is personal information?
“Personal information” is personally identifiable information such as your name, residential address and e-mail address and includes information about your products, services, subscriptions and usage, credit card information and billing records. It does not include the name, title, business address or telephone number of an employee of an organization.
b) What type of personal information does Nutrition Interactions collect?
Nutrition Interactions collects various types of personal information. I may collect any of the following:
i) Your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date, when you purchase products or services from me or products from the online Nutrition Interactions shop. By purchasing a product or service from me you consent to have your email address added to a Nutrition Interactions mailing list with the purpose of updating you on your purchase, delivering virtual products, informing you of upcoming news, events, updates, promotions and contests pertaining to Nutrition Interactions.
ii) Personal information you provide to us when you participate in any of my events. This personal information might include your name, profession, e-mail address, phone number, photograph, answers to specific questions and computer information.
iii) Personal information you provide to me when you participate in any of my on-line programs or blogs. This personal information might include your name, profession, e-mail address, phone number, photograph, answers to specific questions and computer information. The personal information you provide to me when participating in my online programs or blogs may be used for marketing purposes.
iv) Personal information you provide to me when you participate in one of my contests or surveys. This information may include your name, email address and street address, and the answers to survey questions. The personal information you provide to me when participating in these promotions, surveys and contests is necessary to enter you into the contest, verify eligibility and contact you if you win. I also use the information to communicate with you about my products, services and promotions.
v) Personal information you provide to me when subscribing to my newsletters or emails or when you use my web site at NutritionInteractions.com. This personal information might include your name, billing/shipping address, email address, telephone number, and credit card information, including card number, card type, cardholder name and expiration date.
vi) I also collect information about gift recipients so that I can fulfill the gift purchase.
vii) I may also collect personal information from my business partners and other third parties provided they have agreed to obtain your consent before disclosing your personal information to me.
viii) Certain technical information from your computer each time you request a page during a visit to my web site NutritionInteractions.com. This information is collected from your computer’s Web browser to enhance your experience on my web site and may include your IP address, operating system, Web browser software, screen resolution, and referrer Web site.
c) How does Nutrition Interactions collect personal information?
I collect personal information that is voluntarily provided to me by my customers, members, sponsors, web site users and the public in general when they contact me via telephone, e-mail, web browser, or in person. As mentioned above, I may also collect personal information from my business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to me.
d) Why does Nutrition Interactions collect your Personal Information?
Nutrition Interactions may collect personal information about you and use it for the following reasons:
i) To provide products and services to you, to inform you of changes and other relevant information pertaining to your purchase(s), to bill you when you make a purchase from me, to acknowledge your support and to provide that information to the Canada Revenue Agency and to contact you when necessary for these purposes.
ii) To provide you with services or recognition you request.
iii) You may opt-in to join my mailing list. When you submit your email address to use I assume that you want to be contacted regarding promotions and offers at NutritionInteractions.com. When you join my mailing list I respect your privacy and do not share your address with any third companies without your permission. If you at any time decide that you don’t want to receive any future mailings, you will be able to opt out by clicking the unsubscribe button at the bottom of my newsletters.
iv) For marketing purposes. I may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional e-mails are intended to inform you of new or unique opportunities, events or special deals that are available from Nutrition Interactions. You can opt not to receive these emails from me by either clicking “unsubscribe” at the bottom of the email when you receive it or by sending an email that includes your e-mail address and a request that you not receive our promotional e-mails.
v) To improve my service offerings. I monitor and analyze the use of my website, blog and service offerings in order to determine which services are popular and useful to my customers, members and web site visitors so that I can improve them.vi) To better understand your interests. Nutrition Interactions may also prepare aggregated user statistics or information summaries to describe my services and their popularity to my business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
vii) To co-operate with law enforcement and to protect against violations of criminal or civil laws.
viii) I may use your personal information to respond when you submit a question or suggestion to us, or when you request assistance viewing your purchase(s).
3) HOW NUTRITION INTERACTIONS PROTECTS YOUR PRIVACY
Nutrition Interactions is committed to protecting your privacy.
Nutrition Interactions does not sell any personal information to other companies. I require some information for shipping and billing purposes but will never sell, give away, or share customer lists or information.
Security measures, such as locked filing cabinets, restricted access and the use of passwords have been adopted to maintain the safety of your personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, I offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into my databases to be only accessed as stated above.
The internet is, by its nature, inherently open and subject to interception of information. I cannot guarantee that information you provide to me over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of my control.
For access to your personal information, please contact Leesa Klich at leesa @ nutritioninteractions.com.
4) THE DISCLOSURE OF PERSONAL INFORMATION
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
5) YOUR CONSENT
6) VERIFYING, AMENDING OR REMOVING YOUR PERSONAL INFORMATION
Nutrition Interactions tries to ensure that all personal information about you that is in my possession is accurate, complete and up-to-date. To enable me to do so, please inform me of any change to that information.
To modify your e-mail subscriptions, you can find a unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Please note that I may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
You can inquire about, access and review your personal information held by Nutrition Interactions and make corrections to it. Please send an email to leesa @ nutritionineractions.com for assistance with these matters. In some cases Nutrition Interactions will be prevented from disclosing the requested information to you. If any request you make for access to personal information is denied, we will provide you with an explanation.
7) RESOLVING YOUR CONCERNS
If you have any questions or concerns about Nutrition Interactions’s personal information collection, use and disclosure practices, please let me know and I will do my best to help you. You can contact Leesa Klich by email at leesa @ nutritioninteractions.com with any questions or concerns.